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Status Updates posted by Petee
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Rich Hook has been known in our area for decades as a great person. I doubt you would ever have a problem with him.
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What about the 90 day installation question?
They may not even care about the money, their initial quote was something like $6000 so they felt they got a deal. I think they simple NEED good communications because he the Heart Surgeon at Penn HIghlands and needs to be able to count on always getting the calls. You have no idea of the methods they use to make sure he doesn't miss one.